Shipping policy

When will my order be processed?

Orders placed Monday – Friday (excluding weekends and holidays) will be processed within 1-3 business days.

Orders placed from Saturday – Sunday (except holidays) will be processed the following Monday.

How long does it take for shipping after my order is processed?

Shipping time is 7 – 15 days depending on destination.

If we experience high order volume or severe weather conditions in certain areas of the country, shipping may be delayed by several days. Please allow additional shipping days for delivery. If there is a significant delay in shipping your order, we will contact you via email.

Important Note: Please note that all estimated shipping times stated are based on normal conditions.

What happens if my package is lost, stolen or damaged?

We always do our best to ensure every order arrives in perfect condition. But sometimes unforeseen problems occur during the delivery process. If your order is lost, damaged or stolen, please contact us at the address below for quick and effective support. We commit to working with you to solve the problem in the best way.

Can I change my shipping address?

If you need to update your address, please contact our customer service as soon as possible. Please note that address changes can only be made before your order has been dispatched. We will try our best to accommodate your request and ensure your order is delivered to the correct address.

Contact Info

If you have any questions about shipping, please contact us at:

Email: [email protected]

Address business: 1008 E 28th Ave, Tampa, FL 33605, USA

Working hours: 8am – 5pm (from Monday to Friday)